Shipping policy

Thank you for shopping with alluchico. Please review our shipping guidelines below:

Processing & Production Times Our first official release is running as a pre-order drop so we can custom-make every single order to the highest quality standards. Please allow 3 to 4 weeks for your order to be manufactured, processed, and prepared for shipment.

Once this initial pre-order phase is complete, our store will move to a standard fulfillment timeline for all in-stock items.

Domestic Shipping (U.S.)

• Standard shipping typically takes 3–5 business days once the package is handed over to the carrier.

• Tracking numbers will be sent via email as soon as your order ships out.

International Shipping We ship worldwide! International delivery times vary depending on the destination country, usually ranging between 7–21 business days.

Please note: International orders may be subject to local import duties, customs fees, and VAT taxes upon arrival in your country. These fees are determined by your local customs office and are the sole responsibility of the customer.

Lost or Damaged Packages alluchico is not responsible for packages that are lost, stolen, or damaged in transit once they have been handed over to the shipping carrier. If your tracking information states your package was delivered but you have not received it, please contact the shipping carrier directly to open a claim.

Address Corrections Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice a mistake, please contact us immediately at contact@alluchico.com, though we cannot guarantee changes can be made after an order is processed.